There is an intermittent issue with our Mucklestone network affecting MyServer users both for logging in and also web browsing inside their remote desktops due to intermittent packet loss. We are working closely with our ISP to resolve. Updates: 31/05/2023 10:05 Reported the issue to our ISP. 11:35 Our ISP has confirmed an issue with … Read more
Two of our chassis require memory upgrades in order to expand both the number of virtual machines on them and also increase memory of some of the virtual machines. We will be taking each chassis off line in order to install physical memory chips after 21:00 on 16th May 2023. Updates 02/05/2023 – Parts ordered. … Read more
On Wednesday 10th May 2023 we plan to move our SMS out text service from Vodafone to GiffGaff on the O2 network. Any systems sending SMS texts will just have these delayed whilst the SIM card is swapped and the SMS server rebooted. Updates 03/05/2023 – New account with GiffGaff created 04/05/2023 – PAC code … Read more
Two of our chassis require memory upgrades in order to expand both the number of virtual machines on them and also increase memory of some of the virtual machines. We will be taking each chassis off line in order to install physical memory chips after 21:00 on 4th May 2023. Updates 02/05/2023 – Parts ordered. … Read more
We are looking to get secure SSL over both POP3 and IMAP working, and to do this, we will need to take the mail server down for a while. We plan to do this around 22:00 on Wednesday 1st March 2023 for approximately 1 hour. No email will be lost because, inbound email will be … Read more
There is a planned outage of node1.MarkAndrewSmith.net over the weekend of 25th and 26th February. All clustered services will be failed over to alternative nodes in the cluster. No services will be affected. Updates None
Please note that there will be a short outage between 23:00 and midnight in order to apply urgent operating system security patches. This will affect the following systems. All inbound and outbound email. However everything will be queued until after the mail server restart so nothing will be lost, just delayed. All MyServer remote desktop … Read more
List of Bank Holiday Closures 02/01/2023 New Years Day 03/01/2023 Mark Andrew Smith Limited Closed 06/02/2023 February Bank Holiday 17/03/2023 St.Patricks Bank Holiday 06/04/2023 Mark Andrew Smith Limited Closed 07/04/2023 Good Friday Bank Holiday 10/04/2023 Easter Monday Bank Holiday 11/04/2023 Mark Andrew Smith Limited Closed 01/05/2023 May Day Bank Holiday 08/05/2023 Coronation of King Charles … Read more
We would like to wish all our clients a very merry Christmas and a happy New Year. Our festive opening times are… Friday 23/12/2022 Closed Monday 26/12/2022 Bank Holiday – Closed Tuesday 27/12/2022 Bank Holiday – Closed Wednesday 28/12/2022 Closed Thursday 29/12/2022 Closed Friday 30/12/2022 Closed Monday 02/01/2023 Bank Holiday – Closed Tuesday 03/01/2023 Closed … Read more
For some reason, outbound emails destined to go to Outlook 365 are being blocked by Microsoft at mail.protection.outlook.com, and there appears to be no reason code from Microsoft for this. This affects ONLY outbound emails going to recipients who’s businesses are using Microsoft Exchange / Outlook 365 as cloud based mail service provider. Updates 29/11/2022 … Read more