Mark Smith 
Please note that there will be a short outage between 23:00 and midnight in order to apply urgent operating system security patches. This will affect the following systems. All inbound and outbound email. However everything will be queued until after the mail server restart so nothing will be lost, just delayed. All MyServer remote desktop … Read more
List of Bank Holiday Closures 02/01/2023 New Years Day 03/01/2023 Mark Andrew Smith Limited Closed 06/02/2023 February Bank Holiday 17/03/2023 St.Patricks Bank Holiday 06/04/2023 Mark Andrew Smith Limited Closed 07/04/2023 Good Friday Bank Holiday 10/04/2023 Easter Monday Bank Holiday 11/04/2023 Mark Andrew Smith Limited Closed 01/05/2023 May Day Bank Holiday 08/05/2023 Coronation of King Charles … Read more
We would like to wish all our clients a very merry Christmas and a happy New Year. Our festive opening times are… Friday 23/12/2022 Closed Monday 26/12/2022 Bank Holiday – Closed Tuesday 27/12/2022 Bank Holiday – Closed Wednesday 28/12/2022 Closed Thursday 29/12/2022 Closed Friday 30/12/2022 Closed Monday 02/01/2023 Bank Holiday – Closed Tuesday 03/01/2023 Closed … Read more
For some reason, outbound emails destined to go to Outlook 365 are being blocked by Microsoft at mail.protection.outlook.com, and there appears to be no reason code from Microsoft for this. This affects ONLY outbound emails going to recipients who’s businesses are using Microsoft Exchange / Outlook 365 as cloud based mail service provider. Updates 29/11/2022 … Read more
Please be aware that we are planning to upgrade our kernel operating systems to the following servers on Thursday 10/11/2022 between 23:00 and midnight. This will cause some interruptions to service for Myserver and mail user clients because we will need to restart (reboot) these servers… Charles – Log on, Mail and U: drive server … Read more
Please be aware that we are planning to move our Hosted Mall Opencart e-commerce platform from aging CentOS servers to new Alma Linux servers on Saturday 01/10/2022. This will cause some interruptions to service for all e-commerce clients. It is suggested that you take any checkout tills off line so that you may still operate … Read more
Please note that there will be two interruptions to power on Thursday 18th August 2022 both lasting 30 minutes and we will be running on our standby diesel generator for these two 30 minute periods. 30 minutes between 07:30 and 09:00 on Thursday 18/08/2022 30 minutes between 15:00 and 18:00 on Thursday 18/08/2022 Click the … Read more
Update: This outage is now no longer needed so it has been cancelled. Please be aware that there is likely to be 1 hour outage to virtual machine MyServer10 (private remote desktop) in order to move it from Chassis5 to Chassis4 on the 11th August 2022 between 23:00 and midnight. This is in readiness for … Read more
Please be aware that there is likely to be 1 hour outage to virtual machine ManCabServ in order to move it from Chassis5 to Chassis4 on the 10th August 2022 between 23:00 and midnight. This is in readiness for hardware maintenance to chassis5. Please let anyone you think may need to know, know. Many thanks.
Please be aware that there is likely to be 30 minute service outage on Saturday 6th August between 11:30 and midday. This is to upgrade PHP on this server and move it to another chassis. Please let anyone you think may need to know, know. Many thanks.