Mark Smith 
We are planning a short one hour outage to both Charles and Edward on 4th November 2023 at 23:00 in order to perform operating system updates. Servers are expected to be restarted during this hour. Updates 04/11/2023 23:00 Starting the download and upgrade of the operating system. 04/11/2023 23:05 Applying updates… 04/11/2023 23:09 Restarting Edward… … Read more
At 08:30 this morning (15/10/2023) we lost power to our Mucklestone location. 08:30 Lost power. 08:30 Our standby diesel generator automatically started and took over the load. 08:38 All systems appear fine. 08:43 Mains power was restored and the diesel generator automatically shut down. Here is an official report from Western Power about the incident… … Read more
As part of our continued strive for security excellence, it is necessary from time to time to upgrade our core server software. During the month of September 2023, we are planning a number of short outages out of hours in order to upgrade our email server software. These upgrades will cause short delays for … Read more
For Information Only: All services will be failed over to other country locations – this is for information only. Our Irish network provider has decided to expedite a number of network upgrades that directly affect some of our circuits in the Dublin. In Dublin not all of our circuits depend on this provider. The provider … Read more
There is an intermittent issue with our Mucklestone network affecting MyServer users both for logging in and also web browsing inside their remote desktops due to intermittent packet loss. We are working closely with our ISP to resolve. Updates: 31/05/2023 10:05 Reported the issue to our ISP. 11:35 Our ISP has confirmed an issue with … Read more
Two of our chassis require memory upgrades in order to expand both the number of virtual machines on them and also increase memory of some of the virtual machines. We will be taking each chassis off line in order to install physical memory chips after 21:00 on 16th May 2023. Updates 02/05/2023 – Parts ordered. … Read more
On Wednesday 10th May 2023 we plan to move our SMS out text service from Vodafone to GiffGaff on the O2 network. Any systems sending SMS texts will just have these delayed whilst the SIM card is swapped and the SMS server rebooted. Updates 03/05/2023 – New account with GiffGaff created 04/05/2023 – PAC code … Read more
Two of our chassis require memory upgrades in order to expand both the number of virtual machines on them and also increase memory of some of the virtual machines. We will be taking each chassis off line in order to install physical memory chips after 21:00 on 4th May 2023. Updates 02/05/2023 – Parts ordered. … Read more
We are looking to get secure SSL over both POP3 and IMAP working, and to do this, we will need to take the mail server down for a while. We plan to do this around 22:00 on Wednesday 1st March 2023 for approximately 1 hour. No email will be lost because, inbound email will be … Read more
There is a planned outage of node1.MarkAndrewSmith.net over the weekend of 25th and 26th February. All clustered services will be failed over to alternative nodes in the cluster. No services will be affected. Updates None