Mark Smith 
We have today 28/01/2025 experienced a total power loss on our Mucklestone site. This is not believed to be related to the electrical testing due tomorrow. It is also stressed that there was no data loss nor interruption to service. Power Loss Details 14:48 Total power loss and transfer of load on to UPS batteries. … Read more
All users please be aware that our landlord has an electrician performing electrical testing on our Mucklestone site week commencing Monday 27th January 2025. Updates… 27/01/2025 @ 16:37 Testing likely to be carried out on Wednesday. 29/01/2025 @ 09:00 Electrician are here on site and testing. 29/01/2025 @ 10:00 All completed, not outages needed.
Users are reporting that the forgotten password reset email link is not functioning. Updates 27/11/2024 10:14 Looking into the problem. 27/11/2024 11:03 Found that the DKIM signature being used was missing and not shared on all nodes on the cluster. 27/11/2024 12:20 Tested on all nodes and now working.
For Information Only – No Services Are Affected There will be minor interruptions on nodes 1 and 4 on Sunday 8th September 2024, all services will be moved over to other nodes. Updates This has been postponed until October. A new post will be created nearer the time.
Please be aware that there will be an urgent maintenance outage tonight between 23:00 and midnight to ensure that all of our systems are patched against the zero day IPv6 vulnerability. Please make sure any colleagues working late are aware of this urgent maintenance outage. Details on this issue, CVE-2024-38063, are published on The Register … Read more
Our Charles email server (known externally as mail.markandrewsmith.net) will require more disc space adding, so there will be a minor email outage between 23:00 and midnight tonight 10th June 2024 to bring online more disc space. Updates 14:30 Data copied to the new volume. (Will require data updates later). 23:03 Task starting, taking the mail … Read more
Users have reported an inbound issue with emails that all are getting errors “530 replaying not allowed”. We are looking into the issue. UPDATES 11:01 Users reporting no inbound emails. 11:05 Initial (incorrect) thoughts we a stalled inbound mail queue. 13:30 None of our domains are allowing inbound routing because the domain config files are … Read more
Please be aware that all of our bespoke applications will move from our old cluster to our new one on Sunday 05/05/2024 and there will be no access while data is synchronised. Work will commence at 18:00 and be complete by midnight. Please inform any colleagues who intend to work over the bank holiday weekend. … Read more
It is necessary to take two file servers called Charles and Edward that provide users F: to Z: drives on the MyServer platform offline in order to apply some urgent operating system security patches. This will require a number of reboots between 23:00 and midnight tonight. Please let any late working colleague aware. Updates 13/03/2024 … Read more
We are looking to migrate over to a new operating system for Spam Safe Mail over the weekend of 18th and 19th November 2023. There is likely to be intermittent mail delays during the weekend. No email will be lost, but please be mindful that mail may arrive later. Updates 20/11/2023 Due to configuration difficulties … Read more