Users have reported an inbound issue with emails that all are getting errors “530 replaying not allowed”. We are looking into the issue.
UPDATES
11:01 Users reporting no inbound emails.
11:05 Initial (incorrect) thoughts we a stalled inbound mail queue.
13:30 None of our domains are allowing inbound routing because the domain config files are empty.
14:41 Found the old program “ssm-makedomains” outputting empty values.
14:45 This program relies on an expiry date of “2024-04-31” There are not 31days in April..! This was causing the database read to fail and hence creating the empty files.
14:55 A temporary patch to this program is being tested and hopefully inbound emails fixed in the next 15 – 20 minutes.
15:08 A temporary patch has been applied and inbound email is now flowing.
15:13 As this program has been in production for over 10 years, we can’t see why this is evaluating dates incorrectly.
15:18 I am continuing to monitor…
15:39 Users may need to request the resending of emails.
16:00 Details of this bizarre and unexpected fault sent to all users.
